First make sure that you are logging in to the proper url
http://yourdomain.com/cpanel SSL secure
https://yourdomain.com:2083
http://yourdomain.com:2082 insecure
or their is server log in prompts on our support portal "product details" area
Lowest Host/Empire Technology Client Portal (log in required)
Some of you may be trying to connect to behind a restrictive firewall a
lot of corporate network firewalls are restrictive
blocking all sever ports except port 80/443 (regular http/https pages)
if you believe you are having this type of trouble please open a trouble
ticket and a technician will install a proxy log in for you so you may connect
from behind your Firewall