Greetings, Empire Hosting, Lowest Host , & Qwebnet customers,

 

It has been awhile since we have had a customer wide Newsletter/Announcement.

Last March we hit a milestone we were so busy it past us by without anyone realizing, 10 years since we put our first server on line (that's a Century in internet years) and 7 years since we have had a public presence on the web (web page).

 

Since March we have been diligently working on rolling out a new website design, and yes we finally brought our site into the 21st century and out of the eighties. Please check out the new design.

 

A few announcements:

 

It's our 10th anniversary! Stop by and see the web design while your there. When you visit you will see a new customer testimonial page, We would love to here from you, and if that's not enough. In honor of our anniversary we will be giving away a free months web hosting credit up to $50.00 for those who want to make themselves known or make their web site known. The first 5 customers we will give 2 months hosting credit away. (some restrictions apply please open a support request for all the details https://secure.empire-hosting.net/submitticket.php)

 

12 -8- 2008

We have stopped all operations at Atlanta, Ga NOC the last server was moved out in December of last year.

 

07- 08 -2009

We have begun operations out of the Asheville, NC A World-Class Data center custom-designed with raised floors, HVAC temperature control systems with separate cooling zones, and seismically braced racks. We will be offering Dedicated servers & vps servers out of the Asheville facility.

 

7-8-02009

To all XEN VPS customers do to the misfortunes of LX Labs the makers of HyperVM, LX labs has gone out of business and we have disabled HyperVM for security reasons. If you require a reboot of your server please treat it as if it was a dedicated server and open a reboot request.

 

07-2008

WHMCS billing solution has released it's Version 4 of its software. Go to our download area today and get the latest copy.

 

  • Multi-currency support including ability to set prices in each currency, auto update currency rates via cron, option to set per gateway if passed actual amount or converted to a specific currency for processing, financial report updates.

  • Billable items which enable adding of entries to bill with future invoices, on future dates or recur on custom cycles for preset time periods

  • Ability to force the generation of an invoice for a products renewal due outside of the invoice date range

  • Refund entry ability for all invoices regardless of whether the gateway module supports it with option to run gateway module automation if available

  • Enhanced admin order process to show custom field & configurable option values for selected product during order removing the extra step to configure later.

  • Ability to add a transaction where payment amount applies to multiple invoices

  • Ability to setup and assign clients to groups which differentiate clients in lists and allow applying of blanket discounts to all orders by users of that group and to override auto suspensions/terminations.

  • Option to skip fraud check for existing clients with an already active order thereby always allowing additional orders through.

  • Support Ticket Escalation Rules

  • Ability to generate an invoice or add a billing item when replying to a support ticket in order to bill for work carried out.

  • Support for multiple attachments per support ticket reply

  • Ability to assign knowledgebase articles to multiple categories

  • Admin area templated header/footer with ability to set template per admin

  • New and improved action hook functionality with more hook points and flexibility for distributing hooks as independent files

  • Batch PDF invoice download generator with criteria of client, date range & status

  • Added cPanel module setting to setup ns1 & ns2 nameservers for reseller accounts automatically

  • Update to cPanel configurable package addon to support automated upgrades & downgrades of options

  • Enhanced HyperVM module to retrieve IP during setup and store into a custom field for use in email templates and client area display.

  • Added setting to cpanel module to allow auto prefixing of server username to packages allowing automation across multiple reseller account servers using the same packages.

  • Enhanced PayPal module to include additional products, addons & domains in recurring subscription amount.

  • Auto release module included by default for auto activation of products with no module

  • Added security questions to allow proving identity of client accounts

  • Added password strength testing to all client area password fields with the ability to set a minimum required level for acceptance.

  • Mobile edition update with more stats, interface updates and functionality for managing customer products/services on the move.

  • New modules: VirtualMin, Gate2Shop, LibertyReserve, PayJunction, SecurePay AU, WorldPay XML, TransIP



Wednesday, July 8, 2009





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